Recent Why SERVPRO Posts

Help Protect The Seacoast Community with SERVPRO

5/24/2020 (Permalink)

green gloved hand spraying  liquid out of a blue bottle onto a countertop SERVPRO cleans homes using EPA-registered disinfectants.

SERVPRO is here to help the Seacoast area!

Like the rest of the nation and much of the world, the Portsmouth area is in high alert due to the coronavirus pandemic. It is strange to think that in just a couple of weeks, we went from our regular lives to maintaining social distance and working from home, but Governor Sununu has been clear. We must take every step to prevent the spread of this deadly virus. Children, adults, and the elderly are all vulnerable to contracting COVID-19, so we must do our best to keep it away from our homes.

Residents can reach out to our SERVPRO crew to help disinfect your Portsmouth home or workplace. Contrary to other companies offering cleaning or disinfection services, it’s something we are trained and certified to do.  We have been we offer cleaning and sanitizing services for years. Our staff trains specifically to address cleanup situations with biohazard threats.

To date, there is no specific protocol proven to eradicate the virus from frequently touched surfaces such as doorknobs, kitchen counters, and bathrooms. However, the Centers for Disease Control (CDC) is encouraging the use of hospital-grade, EPA registered disinfectants typically used to remove certain pathogens. Our standards of service include the use of EPA registered cleaning solutions suitable for this kind of work. As the CDC releases new recommendations, we adapt and apply them as appropriate.

In your home, you get to decide what you do to protect your family in this crisis. However, some entities, such as schools and nursing homes, require a third party to verify the effectiveness of the cleanup process. SERVPRO is prepared to coordinate services with any relevant entities as required. Our technicians are professionals in our field and accustomed to high-stakes situations, so dealing with potentially hazardous microbes is nothing new for us.

SERVPRO of The Seacoast, SERVPRO of Dover-Rochester, and SERVPRO of Durham are your resources at home and work. Call us at (603) 433-4300 and let us add a layer of protection for your loved ones.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Portsmouth, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of The Seacoast today at (603) 433-4300 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

We are Your Seacoast Cleaning Professionals

4/1/2020 (Permalink)

technicians standing in front of green van Your Seacoast Professionals In Proper Personal Protective Equipment Keeping You and Themselves Safe and Healthy

SERVPRO is Here to Help During this Time of Need

As we experience this global pandemic of coronavirus, we want to remind our customers that we are specialists in cleaning services, and we adhere to the highest level of cleaning and sanitation standards.

Specialized Training

We are able and equipped to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have over 53 years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff can perform on a daily basis.

The CDC encourages cleaning of high-touch surface areas such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

There may be some additional areas within your home or business that also need cleaning and disinfecting which we can help you determine upon completion of our inspection. 

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call our expert technicians today – SERVPRO of the Seacoast 603-433-4300

Why We Are The Best Choice In Portsmouth After A Flood

3/7/2020 (Permalink)

Our heated air mover and flat-lay tubing pushing water vapor outside this property Our heated air mover and flat-lay tubing pushed the water vapor to the outside of the property.

Why SERVPRO Performs Certain Activities During Flood Damage Restoration in Portsmouth 

Flooding causes a wide range of harm to any structure, including residential properties in Portsmouth. SERVPRO takes specific steps to mitigate the damage caused by contaminated water with the goal of returning your property to preloss condition. To make such mitigation highly cost-effective, we perform specific activities that produce certain and expected results. 

Keeping costs as low as possible for our customers in Portsmouth with effective flood damage mitigation services is why SERVPRO takes specific steps and activities. No two houses are identical, and even similar homes can experience differences in how they become damaged during the same flood. We follow only those procedures needed by your property. 

Scaling our services to your exact needs also helps the restoration process come to a completion as soon as possible. Because flood damage can make unsafe to live in your home, accomplishing the situation's goals as swiftly as possible helps reduce shelter costs, as well as the multitude of inconveniences related to such alternative living arrangements.

The structural components of your home vary in how they retain moisture. Your belongings also play a role in how much water content stays in your house after we pump out standing water. Evaporation happens continually and instead of letting this hinder our progress, we use it to our advantage. We continually monitor the amount of moisture in the air so we know when to increase air movement or heat. The readings also tell us when we need to increase the number of desiccant machines or change the direction of our air movers or axial fans.

Belongings and furnishings made of more absorbent materials typically retain more moisture during a flood, even if kept dry during the incident. We check your belongings for this, and monitor drying progress of damper items. When needed to stave off the development of odors or other damage, we build an on-site drying chamber which we can use to make drying happen at an accelerated and highly controlled rate. We can easily remove any items that become dry first so nothing ever becomes too dry.

You can count on SERVPRO of The Seacoast to provide you and your family with tailored flood damage mitigation and restorations services, making your property “Like it never even happened.” Call (603) 433-4300 for prompt, professional service from highly skilled technicians.

See more about Portsmouth.

Understanding Moisture Damage Levels for Portsmouth Homes

1/31/2020 (Permalink)

"24 H" Our SERVPRO team's are available to help you 24/7. Contact us at (603) 433-4300.

Why You Need Help Fixing Water Damage In Your Portsmouth Home

Depending on how quickly our professionals can get notified of water loss concerns in your Portsmouth home, we can encounter water damages in various stages of progression. How we respond to these conditions differs from one material to the next. Yet, there are many instances where we can still protect and restore damaged structural elements in your home with the introduction of the right drying process.

The presence of moisture after a loss incident is not unexpected, but water removal for Portsmouth properties involves more than addressing the visible surface water concerns. Our team's professionals have extensive training through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) to understand the various stages of water damages to materials like wood flooring. Depending on the state of progression, drying can range from simple to impossible.

Surface Water

This phase is where all water losses begin before they can penetrate the outer layer of materials and start the absorption process. In a surface state, water can get extracted and dried without considerable difficulties. Utilizing equipment like air movers after extraction, we can reduce the possibility of penetration by beginning evaporative drying immediately.

Free Water

Our SERVPRO team also has a range of potential solutions when the water has penetrated beyond the outer layer of a material like the wood flooring and has not yet caused physical damage to the affected element. Addressing this layer of moisture involves a combination of higher temperatures, steady airflow, and low humidity.

Bound Water 

As the name would suggest, this is the phase where water has become chemically bonded with the cells of wood materials. Once this occurs, the wood materials can show signs of deterioration, swelling, or warping. At this stage, even our advanced drying techniques cannot reverse the physical harm to the flooring.

Knowing the stages of water damage for exposed materials can help our SERVPRO of The Seacoast team to provide the right solutions at the right time. No matter how we can help after a water loss incident, you can reach our team 24/7 by calling (603) 433-4300.

See more about Portsmouth.

Take the Stress Out of Finding Remediation Services in Portsmouth With SERVPRO

1/30/2020 (Permalink)

water damaged ceiling with hanging sheetrock Water damage can quickly destroy the structure and contents of you home. Contact our SERVPRO team to jump in and mitigate the situation.

Complexity of Restoration Projects Is Why SERVPRO's Response Ranks Highly in Our Community

When your Portsmouth home suffers damage from water, fire, mold, or storms, the most successful mitigation and remediation outcomes occur after a speedy, professional response. Although a homeowner can manage some aspects of a property loss, the risks of progressive deterioration or secondary damage are significant if the restoration industry's best practices are not observed. Our ability to manage the demands of even a complicated restoration scenario is why customers appreciate our skills. 

Water Damage

Residents report many maintenance issues and malfunctions that result in a water loss in Portsmouth. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians are prepared to protect your investment and minimize the disruption following a water emergency. Most common among the causes of water damage are plumbing leaks and appliance malfunctions, which usually present as an urgent crisis. We're Faster To Any Size Disaster, ready to manage even large quantities of water efficiently when a sudden emergency occurs.

Other water incursions can be harder to discern, often the result of small leaks in pipes, condensation from air conditioners, long term seepage from ice dams or minor roofing fails, or a host of other unnoticed issues. Our training, experience, and advanced moisture detection equipment is why SERVPRO locates the once small water incursions that eventually create significant damage. 

Our team members' comprehensive understanding of the science of psychrometry, a precise term for drying, is why we follow a research-based protocol for every water damage or flooding scenario we encounter. During the first phase of a water loss project, we emphasize thorough extraction. Reducing the fluid present when structural drying commences increases the efficiency of our efforts and decreases the amount of time taken to bring moisture to normal levels.

Fire Damage

Nothing can prepare a Portsmouth resident for the terror and destruction a fire brings. Even a relatively minor fire poses a tremendously challenging cleanup prospect. The soils or soot created during the fire float on air currents, often landing many rooms or levels away from the site of the blaze. Some soot is quite evident and straightforward to locate, dark in color or ashy and floating like dust. Some kinds of soot drape down like cobwebs, easy to spot.

Protein-based soot, created by an evaporative process during a kitchen fire, is a common type of fire damage in Portsmouth as elsewhere. It is harder to see, but horrible to smell. It forms an almost transparent, extremely adhesive coating on surfaces anywhere it drifts in your home. Our ability to locate any soot is why a call for a post-fire inspection is critical.

SERVPRO Fire and Smoke Restoration Technicians (FSRT) are familiar with all types of soot, prepared to manage each safely and efficiently. One household fire can produce different types of soot, so our certified employees are well matched to a job that requires frequent reassessment throughout the project. We ensure that soot removal employs the proper products and techniques according to the characteristics of the residues.  

We also take steps to keep occupants safe from the spread of toxic residues inevitable in a fire damage mitigation and remediation project. Negative pressure air scrubber equipment helps seal off a work area draped with heavy-duty plastic. HEPA filters trap airborne contaminants and vent the air to the outdoors. Our crews don personal protective equipment (PPE) during the job to avoid tracking soot through unaffected areas. The consistency we show in protecting you and your family is why SERVPRO garners high marks from customers.

Mold Remediation

Residents know the worry that accompanies a whiff of a musty odor or telltale signs of mold growth in a damp corner in Portsmouth. Often homeowners think microbial growth is a sign of poor housekeeping. On the contrary, mold spores seek the water most people use when tidying up. Failure to dry out areas after deep cleaning provides the perfect environment for mold growth, similar to that found when water losses are incompletely dried.

Ironically, residents of Portsmouth using self-help mold damage removal methods like the use of a diluted bleach solution also can make things worse rather than better. The solution might lighten the mold stain but does not reach into porous materials completely, failing to kill all of the hyphae or branchlike mold roots. Residual water in structural materials then feeds the mold, creating a rebound effect.

Our certified Applied Microbial Remediation Technicians (AMRT) comprehend the challenges of mold damage abatement. We follow the Environmental Protection Agency (EPA) protocols, why SERVPRO can deliver successful remediation results. Our process is to:

  • Contain the mold area during the project to prevent drift
  • Remove the mold colonies using mechanical means like scraping, brushing, and soda blasting
  • Assess whether some porous materials must also be removed
  • Bag and dispose of moldy materials per local regulations
  • Clean up debris with HEPA-equipped vacuums
  • Disinfect the affected space with EPA-registered antimicrobials

We also find the moisture source fueling the mold outbreak, helping to arrange for repairs or enhanced ventilation. A mold spore-free outcome is impossible to promise, but our efforts reduce dry spore counts to normal levels.  Vigilant moisture control avoids the growth cycle that causes the infestations.

Storm Damage

Extreme weather patterns are becoming more and more common in all areas of the United States, and Portsmouth is no exception. Heavy rains, high winds, and storm surge contributes to a pattern of severe property losses connected to storm activity. The damage done to your home might be extensive. Holes in exterior structures require urgent securing to limit further damage. Rain and flood water can invade, harming building materials and contents. Significant contamination of your premises by sewage, chemicals, salt water, and other pollutants can occur.

Recovering from these challenges requires highly-qualified professional assistance. The need for expert coordination of the various phases of mitigation and remediation is why SERVPRO is your best partner at a stressful time. Our team of experienced managers and conscientious technicians have the training and the commercial-grade equipment to respond promptly, plan appropriately, and implement immediately. 

Expect your house to receive swift boarding and tarping attention as the inspection and planning ensue. High-efficiency pumps and extractors remove vast quantities of water, and we contain contaminated fluids for lawful disposal. Trapped water found using infrared imaging releases through controlled demolition techniques like flood cuts and drilled or punched holes, always best performed by a trained expert. Disinfection is mandatory, and we use only EPA-registered products.

Structural drying completes on schedule, with moisture level baselines established using probes. We monitor the drying to hit the mark, neither under nor over dried. Our technicians position heaters and air movers to evaporate water absorbed by structures, and dehumidifiers to condense and absorb moisture for permanent disposal.  

Rely on the professionals from SERVPRO of The Seacoast for all of your disaster mitigation and remediation needs. Call us at (603) 433-4300 for prompt and comprehensive help to make it "Like it never even happened."

Click here to learn more about Portsmouth.

SERVPRO has the Equipment for Water Damage Restoration in Portsmouth

12/6/2019 (Permalink)

Water leak causing pooling to begin on living room floor Even a seemingly small water leak can cause large amounts of damage. Call us today to restore your home!

Proper Equipment Utilization to Ease Water Damage Restoration in Portsmouth

When water loss incidents affect a property, the main concern is how to remove the water and dry moisture restoring preloss conditions. The outcome of a restoration exercise depends on several factors, including how quickly it starts, as well as the availability of resources. Our SERVPRO, teams rely on availability and proper use of equipment to ease the restoration process.

The intensity of water damage incidents in Portsmouth may vary depending on the cause of the spill. Significant amounts of standing water left in a property over an extended period worsen the situation. Our SERVPRO teams use different types of pumps to remove such water fast. We can rely on experience or make calculations to determine the amount of water needing the extraction to determine the right pump. We might also consider whether the water is over 2 inches deep to determine whether a regular or submersible pump would be best for the job.

After dealing with stagnant water, the challenge shifts to drying wet materials and equipment. The drying process requires improved evaporation rates and extraction of humidity from the air. Equipment such as air movers and dehumidifiers help complete the process faster. However, before setting up the drying equipment, our SERVPRO technicians first establish the level of wetness in different materials. For example, using moisture meters, we can establish the moisture percentage in wooden materials, and, thus, the drying effort needed to restore the standard moisture content, which is around 10%.

Having the right equipment helps with the restoration, but only if they are correctly set up. Our SERVPRO technicians set up one air mover per room for optimal evaporation. We also add one unit for every 50-70 SF of the wet floor. Pairing air movers with the right number of dehumidifiers help ensure balanced drying preventing secondary damages.

Water damage can have long-term effects if not adequately addressed. Call SERVPRO of The Seacoast at (603) 433-4300 to benefit from our wide range of sophisticated equipment. We're Faster To Any Size Disaster.

More about Portsmouth.

We Are The Leader In Exeter Flood Damage Restoration

11/18/2019 (Permalink)

Our drying equipment drying a slink disaster caused by a leak in this basement We had the equipment necessary to handle restoring this house when it suffered a small, spritzing leak from the adjacent sink.

Why Call SERVPRO For Help With Flood Damage In Exeter

The fallout from a flood can leave your home in disarray for a long time to come, especially if you do not know all of the proper steps for remediation. Working through flood damage with the help of trained professionals gives you the results you need, fast. 

When it comes to flood damage in Exeter, you might think that all of the water extraction tools available are the same. SERVPRO wants you to know that there are multiple choices for water removal based on the severity of the water infiltration and the scope of the project. When you suffer a flood loss, we can come out to your home to do a full assessment and get started on remediation as soon as possible. 


Our technicians are highly trained, and we employ a variety of options for water removal and remediation after a flood. The technology we use far exceeds the capacity of any store-bought pumps or vacuums, and we use specialized processes to eliminate moisture throughout your home. 

In many flood damage recovery scenarios, our technicians have access to multiple extraction devices to get the job done. We have robust, electric submersible pumps for deep water removal. Once the water levels subside, we can switch over to wet vacs with light wands to bring up all of the excess water. We must develop an approach that is tailored to your unique situation to rid your home of moisture in the fastest, most efficient manner possible.

When it comes to oversaturated carpets, we have specialty extractors that force moisture out from the padding below, as well as the subflooring. If our technicians get to work fast enough, this technology reduces the need for new carpet installation.

Get in touch with SERVPRO of The Seacoast today by calling (603) 433-4300 to deploy a team of technicians to your home. We are faster to any disaster, and our teams are available 24/7.

See more about Exeter.

Call Us Day Or Night For All Your Portsmouth Flood Damage Restoration Needs

10/19/2019 (Permalink)

a flood cut to a room suffering flood damage When a burst water line floods the floor, and the liquid is soaked into the lower level of the sheetrock, SERVPRO techs can do a "flood cut."

Dependable Delivery of Flood Damage Recovery in Portsmouth: Why SERVPRO Is on Your Speed Dial

After a substantial storm or series of storms, the damage done to your Portsmouth home can be demoralizing. High winds can tear off shingles and detach flashings, permitting vast quantities of water to pour inside. Meanwhile, rainwater saturates the ground around your foundation, seeping through the cinder block, stone, brick, or concrete construction. Flash flooding results from heavy downpours, adding inches to the waters collecting at your lowest level. We manage it all, why our number should be your first call.

Water Quantities Beyond Consumer Grade Equipment

With rain soaking several levels of your house, flood damage in Portsmouth needs a coordinated and well-trained crew to achieve successful results. Because wet always seeks dry, the fluids can spread extensively throughout your home. The flow trends downward into your lowest levels, whether it is a basement, crawlspace, or walkout living space. Along the way, however, porous materials absorb the water. Moisture also wicks through cracks and crevices into building cavities throughout your home. Extracting and drying enormous quantities of water requires commercial-grade equipment, why our team is uniquely qualified to help.

Flood Water Contamination

By definition, flood damage is contaminated. It can contain human and animal waste from backed-up sewers. Chemicals and industrial residues also are in the mix. Storm surge adds saltwater and debris. Our employees are trained and certified in appropriate containment strategies and are up to date on lawful disposal sites and protocols. Professionalism in flood damage follow-through is why SERVPRO is a disaster restoration industry leader.

Fast, Scalable, and Reliable Response

We live and work in our service area, here for you today and available to answer concerns later. We’re Faster To Any Size Disaster and have multiple crews and quantities of equipment available to handle your crisis. Our responsiveness and deep roots in the community is why SERVPRO immediately comes to mind when you cope with a flooding emergency. You can rely on us to assess and plan for all aspects of your flood damage scenario. Our implementation is second to none.

Trustworthiness and a proven track record are why SERVPRO of The Seacoast delivers the flood damage remediation industry’s best practices and results. Call us day or night at (603) 433-4300 to make it “Like it never even happened.”

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Avoid Delays When Dealing With Flood Damage in Portsmouth

9/15/2019 (Permalink)

Flooded living room. Don't try and handle this all alone. Call the professionals at SERVPRO today for remediation help.

Putting Our Industry Experience to Work for Flooded Portsmouth Homes 

Flooding can be a devastating natural disaster to impact Portsmouth homes. Even if this infiltration stays exclusively in areas like the basement, it can still have destructive effects on the entire property. Our professionals have extensive experience and training in flood and water loss recoveries, helping us to have the right response with the right tools whenever you need us.

People have trusted our SERVPRO name for years because of our commitment to helping our friends and neighbors through flood damage in their Portsmouth properties. Because we keep ready trailers stocked with water recovery tools for our water restoration call-outs, we also stay prepared for the possibility of flooding. We have premier extraction tools that can help to address both standing water in broad areas and confined spaces and inaccessible areas of the house.

Our industry experience helps us to better understand the needs of our customers and the needs of their properties during a flood loss situation. From the time that our professionals first arrive, we can begin a thorough examination of the property to determine the extent of the damage and what actions must get taken to return it to its original state. Because of our experience in these restoration projects, we can prioritize tasks to best protect installed materials and preserve affected contents more successfully.

We can set up our SERVPRO DryBook software for this project at this stage as well, allowing us to provide real-time progress reports about the recovery of your home. If your insurance company is involved in the flood recovery process, this documentation of milestones and progress can help to expedite approvals and keep all parties informed and content throughout the restoration process.

Our experience in the water restoration becomes invaluable to getting your home back to preloss condition quickly after flooding. We rely on our experience and industry-leading equipment to set us apart from our competitors and to overcome flood losses efficiently. Our SERVPRO of The Seacoast professionals can make your loss “Like it never even happened.” Give us a call anytime at (603) 433-4300.

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What to Do Before Flood Damage in Hampton

3/22/2019 (Permalink)

Taking steps to prepare for a flood can help to minimize the damage, SERVPRO can take care of the post-flood cleanup.

Steps to Take Before Flood Damage to Keep You and Your Family Safe

Flood damage is a frightening prospect for any homeowner. You do not know what to expect. Naturally, you hope to stay safe, but it is better to know what to do than to be caught short when a disaster happens. That is why SERVPRO recommends all Hampton homeowners get familiar with the following steps to take when you know a flood is coming.

Although flash floods sometimes occur, in many cases, there is a warning of flooding. Local news and weather stations frequently predict lousy weather or flood damage, so the local community in Hampton knows what to expect. Here are some steps to take as soon as you hear a flood is on the way.

Prepare to evacuate if necessary. Fill your car with gas. Put together an emergency kit with flashlights, nonperishable food, clean bottled water, money, first aid items, and three days’ dose of any medications you and your family take. Locate your nearest evacuation shelter and plan your route there.

If you have time, the American Red Cross recommends filling plastic bottles with clean water for drinking and filling tubs and sinks with water for flushing the toilet or washing clothes.

Many people do not realize that fire is a risk during a flood – a compromised propane tank can cause a blaze. Turn off all propane tanks. Floods can also damage electrical items in your home. SERVPRO recommends unplugging all electrical items and moving them to a high point in your home if you can.

Move all valuables to the highest point in your home that is practical. It is a good idea to keep all essential documents in a watertight box so that they stay safe in the event of flooding.

Stay tuned to local radio or TV at all times if possible, to keep up to date with the latest developments and any emergency instructions.

SERVPRO is on hand to help with post-flood cleanup. We extract water from your home and focus on drying it out so you can return to your life “Like it never even happened.”

For help with flood damage in Portsmouth, Hampton, Exeter, Greenland and surrounding areas, call SERVPRO of The Seacoast at (603) 433-4300 today.

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Limiting Mold Damage in Exeter

3/22/2019 (Permalink)

Mold can spread quickly through a home if the conditions are right. Should you see or smell mold, contact SERVPRO for an investigation of the cause.

SERVPRO Technicians Remediate Mold Infestations and Help Prevent Any Recurrences

Mold spores are equal opportunity damage causing agents, affecting homes old and new in Exeter. Understanding the life cycle of the more than 100,000 strains of mold that may co-exist with you is crucial to your quest to stop the spores from becoming active and growing colonies. We educate and remediate, striving to keep your home free of activated and multiplying mold. 
Your home has all the components necessary for mold damage in Exeter present at all times. Although this statement may seem defeatist and disturbing, it is true. Mold spores float on air currents with your other household dust and settle on surfaces throughout your home. As long as they remain dry, the presence of all these spores is of little concern. Only when they absorb excess moisture and begin to grow and produce more spores is there an issue. Our remediation specialists manage these growing concerns and work with you to stop the cycle. 
The State of New Hampshire requires any company promising to help residents with mold outbreaks to be certified by a third party. SERVPRO owners and technicians hold certifications from the IICRC in Mold Mitigation, Understanding Mold in the Restoration Industry, and the crew members we send to your home are all Applied Microbial Remediation Specialists. We follow the EPA protocols of containment, removal, off-site disposal, and sanitation to rid your home of currently growing colonies. 
More importantly, we spend the time necessary to locate the source of moisture that feeds mold spores initially, creating the probability of repeated infestations. SERVPRO knows the key to mold elimination over the long term is moisture elimination. Sometimes it is an obvious water issue like a roof leak, ice dam, or plumbing fail. Other times the cause is more subtle -- a few tablespoons of the dog’s water spilled in the mudroom daily that causes the subfloor to mildew, overly high humidity in a sick baby’s nursery, a dirty drip tray under the refrigerator. Until we find the water or moisture, we have not completed our mold remediation successfully. 
Once the mold is gone, we also help clean up the staining or peeling of paint, or other reminders that mold used to live here. SERVPRO pledges to return your home to pre loss condition, down to a fresh paint job or a thorough deodorization of any lingering musty smells. 
SERVPRO of The Seacoast is your partner in remediating mold. Call our 24-hour number, (603) 433-4300, for assistance whenever you discover a mold problem and want certified and caring technicians to assist. 

For more information regarding Exeter, click here

Understanding the Deodorization Process After Flood Damage to Your Hampton Home

3/22/2019 (Permalink)

After facing a flooding event, contacting SERVPRO is your best bet towards total remediation including any lingering odors. Call right away.

SERVPRO Professionals First Dry Out Your Flooded Home and Then Tackle Remaining Issues Including Odor

Even after the floodwater is cleaned and residual moisture is taken care of following flood damage, the odor can linger on for quite some time. The flood water from heavy rains and storms is often filthy and can cause your home to reek if it is not appropriately mitigated. 

Professional restoration experts use a variety of techniques and strategies to combat the odor problems after flood damage to your Hampton home. Whether the odors are real or imaginary, SERVPRO technicians can eliminate them using some of the best deodorizing equipment on the market. Here is some of the equipment that is used in the deodorization process following a flood. 

Ventilation box fans 
One of the most critical factors that cause odors after a flood is moisture content in the air. If the air has a high relative humidity, the door vapors can dissolve in the moisture and reach the nose making them more noticeable. As a result, drying the air can reduce the perception of odors to a great deal. Ventilation box fans achieve this by drying the contents and helping to ventilate the rooms after application of deodorant. 

Pressure sprayer/ Electric sprayer 
Technicians often use pump-up or electric sprayers to dispense deodorizing compounds and masking agents at a pressure of around 50 psi. This equipment allows the deodorizing agent to be sprayed directly onto the surface being deodorized. 

Portable ozone machine 
An ozone machine generates a form of highly reactive oxygen called ozone, that can neutralize many odor-causing molecules in the air. Chemically speaking, ozone reacts with the odor-causing molecule and oxidizes them. It is a great technique to eliminate the toughest of odors after a flood, but it can be used only in case of a move-out. All people, pets, and plants need to be evacuated from the premises before SERVPRO technicians can use this technique. 

Air scrubbers 
Air scrubbers can remove many airborne odor-causing particles and gasses from the air. The device works by drawing in the air through a series of HEPA filters trapping the odor-causing particles. The filters can eliminate particles as small as 0.3 microns in size with an efficiency of 99.97%. 

Call SERVPRO of The Seacoast at (603) 433-4300 today to schedule a free consultation regarding your restoration needs. 

Click here for more information about the city of Hampton. 

Did Water Damage Leave an Unpleasant Odor in Your Exeter Home?

2/18/2019 (Permalink)

Water damage can cause odors. Call SERVPRO Franchise professionals to deodorize your home.

WHY SERVPRO’s Water Removal Techniques Can Make a Difference in Your Exeter Home  

If you have been asking yourself WHY SERVPRO should be your preferred water removal service provider, then read on. After a water damage incident, one thing that we check for is the odor. To neutralize the unpleasant odors, our technicians adopt various tactics. Firstly, we determine the cause of the odor. As water comes into contact with organic materials, rotting may take place and lead to the formation of the odors. At the same time, the odor can emanate from wet materials that are not thoroughly dry. Our services certainly come in handy in eliminating odor in your Exeter property. 

To deal with the odor problem, our SERVPRO technicians in Exeter start by determining the source of the odor. In most cases, the smell usually emanates from multiple sources; thus we employ different methods in the deodorization process. To perform the job satisfactorily, we have the latest technical equipment and a vast wealth of knowledge on how to deal with such situations. 

When removing the unpleasant smell from water damage, our SERVPRO technicians understand that one type of deodorization agent cannot fight all types of odor. For that reason, we use different types of deodorants to eliminate the different types of odor. Depending on the situation we are dealing with, we may decide to use thermal foggers or ULV foggers to dispense the deodorants. 

There are different types of deodorants that our technicians use. They include masking agents that cover the smell with a pleasant smell. We can also use filtration and absorption agents which combine with the odor particles causing them to fall on surfaces that we later on clean. After deodorization, we can apply disinfectants to inhibit the growth of mold. 

SERVPRO of The Seacoast has a track record in eliminating bad smells from both commercial and residential properties. Be sure to reach us at (603) 433-4300 to benefit from our proven services.

Exeter was first settled in 1638 as Squamscott.  Click here to read more.

Has Water Damage Left an Unpleasant Odor in Your Exeter Home?

2/6/2019 (Permalink)

Water damage can leave unpleasant odors.

WHY SERVPRO’s Water Removal Techniques Can Make a Difference in Your Exeter Home

If you have been asking yourself WHY SERVPRO should be your preferred water removal service provider, then read on. After a water damage incident, one thing that we check for is the odor. To neutralize the unpleasant odors, our technicians adopt various tactics. First, we determine the cause of the odor. As water comes into contact with organic materials, rotting may take place and lead to the formation of the odors. At the same time, the odor can emanate from wet materials that are not thoroughly dry. Our services certainly come in handy in eliminating odor in your Exeter property.  

To deal with the odor problem after water damage in Exeter, our SERVPRO Franchise professionals start by determining the source of the odor. In most cases, the smell usually emanates from multiple sources; thus we employ different methods in the deodorization process. To perform the job satisfactorily, we have the latest technical equipment and a vast wealth of knowledge on how to deal with such situations.  

When removing the unpleasant smell, our SERVPRO Franchise professionals understand that one type of deodorization agent cannot fight all types of water damage odor. For that reason, we use different types of deodorants to eliminate the different types of odor. Depending on the situation we are dealing with, we may decide to use thermal foggers or ULV foggers to dispense the deodorants.  

There are different types of deodorants that our technicians use. They include masking agents that cover the smell with a pleasant smell. We can also use filtration and absorption agents which combine with the odor particles causing them to fall on surfaces that we later on clean. After deodorization, we can apply disinfectants to inhibit the growth of mold.  

SERVPRO of The Seacoast has a track record in eliminating bad smells from both commercial and residential properties. Be sure to reach us at (603) 433-4300 to benefit from our proven services.

Read about Exeter here.

Exeter Property Owners Benefit from SERVPRO's Advice for Mold Prevention

1/3/2019 (Permalink)

SERVPRO Understands the Role Moisture Plays in Mold Infestations in Exeter Homes

Why SERVPRO's Experience in Preventing Mold Damage Helps Homeowners in Exeter

When molds and their microscopic spores settle on the surfaces inside a home in Exeter, a few different things can happen. They can come into contact with a dry surface and eventually end up on the floor where regular housekeeping chores eliminate them. They also might land on a moist surface and start a small colony of actively growing microbes.
Why SERVPRO technicians take small colonies seriously upon finding them in an Exeter home is because mold damage happens quickly, spreads rapidly, and can also cause health effects in occupants. We want all of our neighbors to live in a home free of excessive mold, and one way to do this is through mold remediation.
Our services are thorough and based on honesty. We explain to customers that we cannot eliminate all mold and spores inside their home. Doing so is not possible for different reasons. One reason is that mold and spores exist everywhere, including the fresh, clean air from the outside. This air pushes mold and spores into your home continuously. One of the most heavily infested areas of a home includes the window sills of opened and partially opened windows. Your clothing also carries microbes into your dwelling. Pets are also guilty of doing the same.
The main culprit in houses that suffer from mold damage is not the microbial population itself. Instead, the reason behind such problems is the presence of uncontained water. Our remediation team uses state of the art technology to detect unknown sources of water and moisture and to determine how widespread these areas range. Our moisture meters reveal how saturated any material in question is, giving us a reasonably accurate idea of how long drying the area might take.
Following lost water back to its source allows us to remedy the problem with a quick repair. These simple repairs keep the area dry and less prone to future colonization by microbes. Reducing, or where possible, eliminating, water and moisture also take care of many mold problems before they can reoccur. For fungal infestations that are persistent, we suggest to the homeowner to seek a contractor for this service.
Merely eliminating the damage caused by mold is only part of SERVPRO's mold damage mitigation and remediation services. We also treat affected areas with an antimicrobial liquid to prevent future regrowth. Educating our customers on how mold and other microbes behave can also help avoid situations that permit microbial reinfestation.
SERVPRO of The Seacoast helps customers successfully cope with mold damage in their home. Call us at (603) 433-4300. We are always ready to help you by answering questions and providing you with expert guidance.

City-data for this NH city by clicking

The Biggest Problems With Water Damage in Greenland Homes

11/28/2018 (Permalink)

Pipes can break or continuously leak water into your cabinets. Should your kitchen have water damage, call team SERVPRO for services.

The Right Equipment to Overcome Water Damage in Greenland Homes

From faulty appliances to plumbing leaks, there are many potential sources for damage to your Greenland home. While seemingly minor incidents might appear as situations a homeowner could restore and clean up on their own; this is often inaccurate. Within a few moments of exposure to water, construction materials like flooring, cabinetry, and walls all begin to absorb the water and adversely react. Overcoming these effects takes advanced technology and highly trained technicians responding to the situation as promptly as possible.

Water damage in your Greenland home can happen almost anywhere in the house, but recovering this situation follows a concise timeline. Our SERVPRO professionals remain available to our customers 24-hours a day, even on the holidays, to ensure that we can contest these conditions as they happen on your property. This response is vital in helping to prevent secondary effects from occurring such as mold growth.

Our water restoration specialists obtain their IICRC certifications through extensive training and hands-on education to become top responders in the field. We encourage all of these employees to continue honing their craft through available in-house and e-learning educational opportunities. This added information can help each of our technicians to be knowledgeable in the most efficient and effective approaches to restoring your home and mitigating loss upon our arrival.

The advanced technology that we use benefits our customers by offering fast drying approaches that penetrate materials like flooring and drywall. Our high-powered air movers force moisture out of materials to get collected by our industrial-strength dehumidification equipment. Thermal imagery cameras can help our SERVPRO team on-site to determine where concentrated drying efforts are necessary by identifying present moisture pockets in inaccessible areas.

Restoring water damages within your home is nothing that a homeowner should leave to chance. Our SERVPRO of The Sea Coast rapid response team has the advanced equipment and extensive training to protect your home and restore the damage it has sustained. Give us a call today at (603) 433-4300.

Click here for more about Greenland.